Leading Fintech company, OPay, has warned the members of the public that the purported scam video currently making the rounds in some sections of social media, is an outdated issue already resolved by the company two years ago alongside law enforcement agencies.
In a statement made available to the media by the company titled “Attention All OPay Customers and the General Public”, the company denied the recency of the video and allayed the arising unfounded fear while assuring the public that necessary steps had been taken to protect its data and system against the activities of scammers
The statement reads in part:
“It has been brought to our notice that a video has resurfaced on some social media platforms (TikTok, Twitter & WhatsApp) regarding alleged fraudulent activities on some OPay Agent accounts. This incident occurred over 2 years ago (August 23, 2021) and we took the right and appropriate actions with the relevant stakeholders to resolve the stated issues.
“From that point onward, we have periodically educated and sensitized our customers about account data security, encouraging them not to fall victim to malicious information, fraud, and scams.
“To further protect our users, we have taken significant measures to protect customer data and accounts by continuously upgrading our security system and adding extra layers of security measures such as BVN verification, and Face ID verification”.
According to the company, “We also provide 24-hour Customer Service to help our customers resolve any issue. We implore our customers and the general public to disregard the video and its content and beware of individuals and groups of people who peddle wrong information”.
“We wish to reiterate our unwavering commitment to protecting our users from fraudulent activity or scams as customer data protection is our priority”, the statement concluded.
“OPay is a leading digital payment platform licensed by the CBN and insured by NDIC with over 40m users, 500,000 agents, and 150,000 merchants in Nigeria and remains committed to providing the best service and user experience to its valued customers.