Rite Foods Limited, a prominent player in Nigeria’s Food and Beverage industry, marks this year’s Customer Service Week with a renewed dedication to exceptional customer service and acknowledges the outstanding contributions of its personnel to organizational growth.
Known for its acclaimed brands, including Bigi Carbonated Soft Drinks, Premium Drinking Water, Fearless Energy Drink, Sosa Fruit Drink, and Sausage Rolls, Rite Foods aims to align its customer engagement practices with global standards.
Under the theme “Team Service” for the 31st Customer Service Week, observed from October 2nd to October 6th, 2023, Managing Director Seleem Adegunwa underscores the company’s commitment to prioritizing customer needs. He emphasizes contemporary approaches and efficiency in meeting customer preferences.
Adegunwa lauds the dedicated customer service team, describing them as a formidable force contributing to the organization’s success. Their commitment to quality services has helped Rite Foods Limited establish a credible image characterized by professionalism.
Customer satisfaction, a core mission for the company, is achieved through strategic marketing touchpoints, fostering mutually beneficial relationships. Ms. Adebola Adeyinka, Assistant Marketing Manager, highlights how the “Team Service” theme is embodied in the company’s well-trained marketing team, fostering positive experiences and long-term relationships.